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12 June 2024

Apprentice Receptionist/Administrator - Cliff Villages Medical Practice

We are a happy, family friendly medical practice who are looking to recruit a bright, enthusiastic Apprentice to work with our established team, many of whom came through the Apprenticeship Programme themselves. We are looking for someone who is looking to learn and present themselves in a smart and professional manner.

What Will the Apprentice Be Doing?

Duties will include, but will not be limited to:

  • Greeting patients by phone and face to face

  • Scanning and filing documents

  • Registering new patients

  • Working with the team to meet our targets

What Training Will the Apprentice Take and What Qualification Will the Apprentice Get at the End?

The successful candidate will work towards achieving their Apprenticeship Standard in Level 2 Customer Service Practitioner.

A dedicated work-based trainer will be assigned to the candidate to provide them with support and guidance throughout the course. This is a prominently work-based programme with College attendance required once a month. All learning will take place at the candidate's place of employment/College and within their contracted working hours.

Course outline:

Customer service practitioner / Institute for Apprenticeships and Technical Education 

What is the Expected Career Progression After this Apprenticeship?

We have kept every apprentice on after their initial contract.  Some eventually moved on to other jobs and some have stayed for 10 plus years, but there will be opportunities to pursue a different direction within the Practice.

Desired Skills and Personal Qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Number skills, Logical, Team working, Initiative, Patience

Qualifications

GCSE or equivalent English & Maths (Grade A*/9 - C/4) Essential

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