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Contact Us

For general enquiries please call 01522 876000 or email studentservices@lincolncollege.ac.uk

For all course enquiries please call the Course Enquiry Line on 030 030 32435 or email enquiries@lincolncollege.ac.uk

For International enquiries outside the EU, please call +44 (0)1522 876000 or email international@lincolncollege.ac.uk

Lincoln College

Monks Road
Lincoln
LN2 5HQ

T 01522 876000
F 01522 876200
E studentservices@lincolncollege.ac.uk

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Newark College

Friary Road
Newark, Nottinghamshire
NG24 1PB

T 01636 680680
F 01636 680681
E enquiries@newark.ac.uk

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Air and Space Institute (ASI)

Friary Road
Newark, Nottinghamshire
NG24 1PB

T 01636 680680
F 01636 680681
E enquiries@newark.ac.uk
W https://asi-newark.co.uk/

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Support

We are proud of the level of support that we offer our students. We have a specialist team of professional Student Support Advisors who can offer guidance and support on a wide range of financial, personal and career-related issues. Our Student Services team are here to help you with any questions or problems you have before, during and after your time at College.

Lincoln College recognises the importance of working with parents/carers/guardians to help students achieve.  If you would like to discuss any concerns with regard to an individual student please contact our Student Services on 01522 876220 or e-mail studentservices@lincolncollege.ac.uk.

Student Handbook

Student Handbook

Welcome to the Student Handbook, your ultimate guide to college life and the various support services available to you.

View the 23/24 Student Handbook here.

Here's a sneak peek into what you can expect:

Study Programmes & Apprenticeships: Discover the exciting range of study programmes we offer. Learn about our specialised apprenticeship programme.

Careers Work Experience: Explore opportunities for gaining valuable work experience. Uncover the countless career opportunities that await you.

Where to Eat: Explore the various dining options on campus.

Our Facilities: Discover the state-of-the-art facilities we offer to enhance your learning experience.

Library: Access our extensive collection of resources and study materials.

Attendance & Absence Reporting: Understand the importance of attendance and how to report any absences.

English & Maths: Get support in improving your English and Maths skills.

Examinations: Find out all you need to know about exams and assessments.

Safeguarding & Welfare: Learn about our commitment to your safety and well-being.

Key Dates: Stay updated with important dates throughout the academic year.

Key Contacts: Find the right person to reach out to for any questions or concerns.

We're here to support you every step of the way on your college journey.

Careers Advice

Personal one-to-one careers guidance is available for all our learners. Our fully qualified and experienced careers guidance practitioners provide impartial advice and guidance.  

Our qualified Careers Guidance Advisers support learners in their career planning and help them make well informed decisions about their progression and future plans.

They can help with:

  • Career planning and career decisions
  • Researching career opportunities
  • UCAS applications and personal statements
  • Job search and application skills, including CV advice

Our service has achieved the nationally recognised Matrix standard for excellence in the delivery of information, advice and guidance.

To make an appointment with a Careers Guidance Adviser call our Careers and Course Information Office on 030 030 32435 or email careers@lincolncollege.ac.uk

Find out more about the Careers Guidance Team on our Careers website.

Financial Support

We want you to get the very best from your studies whilst at College, but we also understand that sometimes it's not easy being a student.

Lack of money can be a big frustration and can make enjoying your time at college more difficult for you; this section gives you information about the financial help that may be available to you.

For more information about Further Education financial support available to you, such as travel support, Free College Meals, 16-18 Extended Bursary, childcare costs, and other costs, such as uniform, equipment, UCAS fees and travel to HE interviews, please visit our Financial Support webpage.

Keeping You Safe

We take the safeguarding of our students very seriously and have a designated Safeguarding Team who can be contacted with any concerns.

To contact a safeguarding staff member during the daytime call 01522 876000 ext: 6219 or 6668.

You can e-mail the safeguarding team at anytime.

More information on Safeguarding for current students can be found in our Safeguarding Handbook.

Find out what to do in a weapons or firearms situation while on campus according to the Counter Terrorism Policing team. 

For parents that have concerns about Snapchat we have some advice for parents. 

Below is the official Counter Terrorism Policing Teams advice as to what to do in the unlikely event of being caught up in a situation where you are fearful for your safety. It only takes 5 minutes to watch but may just save your life. We encourage all of our staff and students to watch.

Click here to view it.

Special Educational Needs (SEND)

Some learners with a learning difficulty or disability may require extra support to access their chosen course successfully. 

This is called Additional Learning Support (ALS).  In some cases a learner requiring ALS will have had a Statement of Educational Needs when they were at school and a Section 139a or an Education Health and Care Plan.

Learners should declare this on their application form; this will trigger an assessment of their support needs with an Assessment Officer. 

If support needs are agreed, learners may receive some or all of the following types of support depending upon what is identified at assessment:

  • In class support
  • 1:1 support out of class
  • Dyslexia support
  • Mobility assistance
  • Personal care assistance
  • Communication support and use of access technology
  • Adaptation of materials
  • Loan of specialist equipment

The College has a Special Educational Needs Co-ordinator (SENCO). If you have any further questions about support for your child, please contact Sam Rees on: 01522 876225 or send her an email: srees@lincolncollege.ac.uk

We offer support if you have a learning difficulty, disability, medical condition or a mental health difficulty including; Hearing and Visual Impairments, Mental Health problems, Specific Learning Difficulties related to Dyslexia, Autistic Spectrum Disorders, Physical Disability, Aspergers Syndrome and Social, Emotional and Behavioural Difficulties (SEBD).

I had special arrangements for exams I took at school; will they still be available to me at college?

If you have had special exam arrangements in the past, or think you may need them for exams you are taking as part of your course at college, it is your responsibility to let us know the date of your exams and provide suitable evidence.

Special exam arrangements might be:

  • Extra time
  • A reader
  • A scribe
  • Separate or individual invigilation
  • Rest breaks
  • Use of a bilingual dictionary

Applications for special arrangements must be on a Special Exam Arrangements Form (available from Student Services) and accompanied by appropriate evidence that is less than two years old.

College will pass applications to the examination board, but the decision on whether or not the applicant will be allowed the concession rests solely with the individual exam boards.

Local Offer

If your child has a SEN you may wish to find out more about the services and support that you might benefit from, not just what the College provides, but also what the local authority is doing to ensure that schools and colleges are compliant with the SEND reforms.Visit the Lincolnshire County Council Website.

What is the ‘Local Offer’?

The SEN and Disability Local Offer describes what help, support and services are available for children and young people with Special Educational Needs and Disabilities (SEND) and their families in Lincolnshire.

It will:

  • Include information about education, social care and health services, as well as services provided by voluntary and community groups
  • Provide information about services for children and young people with Education, Health and Care Plans, as well as those without
  • Set out clearly the criteria for getting support
  • Be published on the internet, as well as be available in other formats
Additional Learning Support

We know sometimes things can be challenging so if you need help or support at any time, we have a team of friendly, qualified experienced staff available to advise and support you.

We offer support to learners with a learning difficulty, disability, medical condition or a mental health difficulty, including:

  • Hearing and visual impairment
  • Mental health problems
  • Specific learning difficulties related to Dyslexia
  • Autistic Spectrum Disorder/Asperger Syndrome
  • ADHD 
  • Physical disability
  • Learning difficulties/emotional and behavioural difficulties

For learners who require any additional learning support, the Assessment Team can be contacted to arrange an appointment with an Assessment and Support Coordinator. This service is confidential.

Email: studentservices@lincolncollege.ac.uk or call: 01522 876225

Visit our Student Services page.

FAQs

Some questions you may have; if you can't find what you are looking for, please contact us.

Is there car parking available at College?

There is no car parking available for learners on college sites, however there are alternate public car parks available close by.

On production of a Blue Badge learners with a mobility disability may apply to Student Services for a car parking pass. The car parking pass is solely for the use of that learner and permits them to park in any of the College’s disabled parking spaces that are vacant.

I was bullied at school, what support is available to me when I come to College?

Lincoln College aims to be a pleasant place for staff and students. This can’t happen if bullying or harassment takes place. If you think there is a problem with bullying or harassment, there is a Harassment Code of Practice and Procedure to follow.

Anyone who feels they are being bullied or harassed or has witnessed bullying or harassment can talk to any Named Person by contacting Student Service.

Other support services are available to all learners who are currently enrolled on a course including counselling and chaplaincy.

Support for Career Degree Students

More information on the support services available for Career Degree students can be found on our dedicated Support for Career Degree students page

Praise and Complaints

If we've done something above and beyond for you, or you feel we may have made a mistake, we'd like to know about it.

Please get in touch with our Customer Complaints team with any feedback you have either by:

Post -  Customer Complaints, Lincoln College, Monks Road, Lincoln. LN2 5HQ.

Phone - In the first instance please direct your calls through our main switchboard 01522 876000 so we can best serve your needs.

Download our Customer Complaints and Guidance Procedure to read more.

Get in touch!

If you have any questions or concerns, we are happy to help.

Contact the Digital Skills Helpdesk

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01522 876234

Contact the Library Team

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01522 876232

Contact the Safeguarding Team

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01522 876000 ext: 6219 or 6668

Contact the Student Services Team

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01522 876000

Queries relating to Applications and Enrolments 

James Newall 

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Queries relating to curriculum

Julie Sullivan

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