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VOC Level 2

Diploma in Aviation Level 2

  • Campus

    Air & Space Institute

  • Start Date

    September 2025

  • Duration

    2 years (Full-time)

This Level 2 Diploma in Aviation is designed to prepare learners for various roles within the aviation industry. Developed in collaboration with Swissport, the world's largest provider of ground and cargo handling services, this course offers a broad overview of the aviation sector and the skills necessary for success in this dynamic field.

The course covers a wide range of essential topics related to aviation including:

• Health and Safety in Aviation

• Aviation Security

• Aviation Communication

• Customer Service in Aviation

• Problem Solving in Aviation

Additional optional units may include Sales Skills, Check-in Procedures, Passenger Baggage Processing, Ground Service Operations, and Aircraft Marshalling.

Entry requirements

You’ll need to have a minimum of four GCSEs, including English Language and/or Maths at Grade Four or above (an approved Science-based subject is preferable for progression). On completion of Level Two, you must have attained GCSE Grade Four or higher in both Maths and English Language to progress to an ASI Level Three programme.

Ideally, you will have already achieved this before starting your studies, however, applications will be considered if you have achieved GCSE Grade Four in either Maths or English Language and are willing to study either English Language or Maths alongside your Level Two curriculum.

You will be required to attend a Welcome Day event (this includes a practical activity and interview) and provide a reference (from an employer or recent school/college report).

Study Details

The course is delivered through a combination of lectures, practical sessions, and simulated scenarios. Learners will be able to apply theoretical knowledge in real-world aviation settings, supported by experienced staff and industry-standard facilities. Practical training includes role-play exercises and simulations of common aviation tasks.

Assessment & Progression

Learners are assessed through a combination of coursework and practical assessments. Coursework will focus on the application of knowledge and problem-solving skills, while practical assessments will involve real-life scenarios such as customer service, security protocols, and communication tasks.

Upon completion of the  Level 2 Diploma in Aviation, learners may choose to progress to further study such as the Level 3 Diploma in Travel and Tourism (Aviation), or a related discipline. Alternatively, graduates will be well-prepared to pursue entry-level roles in the aviation industry, including positions such as passenger service agent, baggage handler, or check-in staff.

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