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Apprentice Customer Service Administrator - Nettleham Medical Practice

We are looking for a bright, enthusiastic Apprentice Administrator to join their team who will provide a first point of contact for patients and visitors in a busy medical practice and will provide general administrative assistance to the practice team.

Key Information

Reference:

VAC001847771

Employer:

Nettleham Medical Practice

Location:

14 Lodge Lane Lincoln LN2 2RS

Working Week:

Monday, 8am – 5.15pm, Tuesday, 8am – 5.15pm, Wednesday, 8am – 12pm, Thursday, 8am – 5.15pm, and Friday, 8am – 5.15pm. 37 hours

Salary:

£177.97 per week

Application Close:

29 June, 2022

Planned Start Date:

29 July, 2022

We are looking for a bright, enthusiastic Apprentice Administrator to join their team who will provide a first point of contact for patients and visitors in a busy medical practice and will provide general administrative assistance to the practice team.

Duties will include, but will not be limited to:

  • Assist and direct patients on the telephone or face to face in a courteous, efficient and effective way
  • Take and distribute messages safely and efficiently
  • Process appointment requests and use of the electronic clinical system to book appointments
  • Assist with incoming post and direct to the necessary person
  • Assist with scanning medical correspondence
  • Data entry to the electronic clinical system
  • Photocopying and scanning of forms, registration packs and leaflets
  • Generate repeat prescription requests

Skills Required

Must have the following skills:

  • Good communication skills
  • Good telephone manner
  • Understanding, acceptance and adherence to the need for strict confidentiality

Qualifications Required

GCSEs at grades A*-C/9-4 (or equivalent) in maths and English.


Personal Qualities Required

Must have the following attributes:

  • Approachable and professional manner to both colleagues and patients
  • Efficient
  • Able to work as part of a multi skilled team
  • Committed to self-development 
  • Attention to detail and accuracy

How to Apply

If you would like to apply for this apprenticeship, please click the link here.

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