Apprentice Medical Administrator/Receptionist - Washingborough Family Practice
A great opportunity has arisen for an apprentice medical administrator / receptionist to join our friendly team at Washingborough. This role will entail a great deal of contact, both face to face and by telephone. The right candidate must be able to demonstrate the ability to work and think clearly under pressure with competing distractions.
Key Information
Reference:
VAC1000162382
Employer:
Washingborough Family Practice
Location:
School Lane Washingborough Lincoln LN4 1BN
Working Week:
Monday to Friday between the hours of 8-6pm. Occasional evening and weekends may be required. Total hours per week: 35
Salary:
£9,609.60
Qualification:
Apprenticeship Standard in Customer Service Practitioner Level 2
Application Close:
05 June, 2023
Planned Start Date:
03 July, 2023
A great opportunity has arisen for an apprentice medical administrator / receptionist to join our friendly team at Washingborough. This role will entail a great deal of contact, both face to face and by telephone. The right candidate must be able to demonstrate the ability to work and think clearly under pressure with competing distractions.
What Will the Apprentice Be Doing?
Duties will include, but will not be limited to:
- Greet patients and visitors in an efficient and courteous manner
- Proactively communicate information between relevant patients, doctors and professionals
- Provide an effective and polite telephone enquiry service
- Booking, amending and cancelling patients appointments
- Issue prescriptions
- Monitor task lists
- Ensure the Reception and waiting area is always tidy
- Sending letters as instructed
- Coding patient information
- Carry our relief duties that may be required due to sickness or annual leave
For further information, or help with your application, please contact Ruby on 07768 486182 or apprenticeships@lincolncollege.ac.uk.
What Training Will the Apprentice Take and What Qualification Will the Apprentice Get at the End?
The Apprentice will work towards their Apprenticeship Standard in Customer Service Specialist Level 3.
Training will take place in the workplace with regular visits from their assigned assessor.
What is the Expected Career Progression After this Apprenticeship?
Permanent employment is expected following successful completion of the qualification.
Things to Consider
We have a branch site at Branston which on an occasion you may be asked to work at. Free parking on site. Tea and coffee provided.
Desired Skills and Personal Qualities
Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Presentation skills, Administrative skills, Analytical skills, Team working, Initiative, Non judgemental, Patience
Qualifications
GCSE or equivalent English and Maths (Grade A*/9 – C/4) Essential
