The purpose of the BTEC Level2 Introduction to the role of the Professional Taxi and Private Hire Driver is to allow drivers to improve their skills in customer service, and provide the knowledge and skills to be ambassadors for their profession through professional, safe and reliable service to the community.
There are 9 different modules to complete
Unit 1 Health and Safety in the taxi and Private hire work environment
Unit 2 Road Safety when driving passengers in a taxi or private hire vehicle
Unit 3 Professional customer service in the taxi and private hire industry
Unit 4 Taxi and Private hire vehicle maintenance and safety inspections
Unit 5 The regulatory framework of the taxi and private hire industry
Unit 6 Taxi and private hire services for passengers who require assistance
Unit 7 Routes and fares in the taxi and private hire industries
Unit 8 Transporting parcels, luggage and other items in the taxi or private hire industries
Unit 9 Transporting of young children and young persons by taxi or private hire vehicle
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