Apprentice Business Administrator - Cleveland Surgery
An exciting opportunity has arisen at Cleveland Surgery for a bright, enthusiastic administration apprentice. Cleveland Surgery is part of the Welby Group of surgeries and this role includes working for the Welby Group's other practices.
Key Information
Reference:
VAC1000146433
Employer:
Cleveland Surgery
Website:
Location:
Cleveland Surgery Vanessa Drive Gainsborough DN21 2UQ
Working Week:
Monday to Friday between the hours of 8 am and 6:30 pm for 37.5 hours per week. Total hours per week: 37.5
Salary:
£14605.50 per annum
Qualification:
Apprenticeship Standard in Business Administrator Level 3
Application Close:
11 April, 2023
Planned Start Date:
22 May, 2023
An exciting opportunity has arisen at Cleveland Surgery for a bright, enthusiastic administration apprentice. Cleveland Surgery is part of the Welby Group of surgeries and this role includes working for the Welby Group's other practices.
What Will the Apprentice Be Doing?
The role is based at Cleveland Surgery and will not require the successful candidate to travel.There may be some reception duties to cover sickness and breaks.
The successful applicant will gain a wealth of knowledge, skills and training during their time at the surgery.
Duties will include, but will not be limited to:
- Processing letters from secondary care on to patients’ records
- Processing post and emails
- Liaising with healthcare professionals in the surgery and outside agencies
- Running reports and collating information
- Sending text message links to patients to book appointments, complete questionnaires
- Working on the IT processes of the surgery and liaising with our IT team
- Working on main reception to cover sickness and breaks, this will be a small part of the job role
- Answering the telephones
- Using our IT system Systm 1
- To be successful you should have a pleasant, warm personality, as part of the role is customer service
- Good at time management and working to deadlines
- Work across our other 3 surgeries but would not be expected to travel.
- The successful candidate should be able to work on their own initiative and as part of our busy surgery
- Lots of opportunities to further your career within the Welby Group of practices
- Full training will be given whilst you are working for the surgery both internally and externally through are training platforms
- There are lots of opportunities to upskill your knowledge
What Training Will the Apprentice Take and What Qualification Will the Apprentice Get at the End?
- You will be completing the Advanced Business Administrator Level 3 Standard
- The apprenticeship and additional training will all be delivered in the workplace, so there is no requirement for attendance at Lincoln College other than for an initial Induction and Enrolment Day
- This is a 21-month apprenticeship, and on successful completion you will receive support to help you take the next step in your career
- The apprenticeship is an ideal stepping stone into further career opportunities, such as management or senior support
- You will receive the following training in addition to the Apprenticeship Standard:
- External training
- In-house training on all company policies and procedures
What is the Expected Career Progression After this Apprenticeship?
Upon successful completion of the apprenticeship there is a possibility to work at Cleveland Surgery or group admin role within the Welby Group of practices.
Things to Consider
Own transport is desirable – train station is a good 20 mins walk to the surgery.
Desired Skills and Personal Qualities
Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Logical, Team working, Initiative, Non judgemental, Patience, Presentable, Approachable, Discreet
Qualifications
GCSE or equivalent English and Maths (Grade A*/9-C/4) Essential
