Do you want to learn about Customer Service and Enterprise? Maybe you’d like to work in a shop or even run your own business. If so, this course is ideal for you.
You will be working towards a vocational AIM Award Diploma in Skills for Working in Business, Administration and Customer Service Industries course at Entry Three or Level One.
You will have the chance to run your own pop-up shop on the college campus, selling a variety of high-quality products. You’ll gain practical skills in customer service, stock control, market research, health and safety, and marketing, along with routine shop tasks such as using the till, pricing and displaying goods.
You will develop both teamwork and independence skills, grow in confidence and self-esteem, and make a positive contribution to the development of the pop-up shop and to the college community. You will develop and run your own enterprise products and business.
All courses include English and Maths, learners will follow accredited Functional Skills qualifications, as well as Continuing Personal/Professional Development, tutorials, enrichment and enterprise projects and a work experience placement.
During this course, you’ll learn:
Choosing and ordering products to stock in the shop
Receiving and checking off deliveries
Costing and pricing products
Displaying products
Producing signage and marketing resources
Taking and delivering orders
Storing stock correctly and safely
Completing till transactions
Recording sales
Counting the float, cashing up and keeping accounts
Cleaning and tidying the shop
Setting up and running enterprises – producing own products, marketing and selling
Entry requirements
There are no formal entry requirements needed. However, you should have a desire to develop your employability skills, have a strong interest in customer service and enterprise and have a willingness to learn.
Assessment & Progression
Assessment: Progress is assessed by observation of practical and personal skills and a written portfolio of evidence.
Progression: If you are starting at Entry Three, you will then have the opportunity to progress onto Level One for a second year of the course.
What You Will Need To Bring
You’ll need the following stationery items: A pencil case with a black pen, pencil, ruler, eraser, pencil sharpener, A4 folder, A4 lined notepad, A4 punched pockets, and file dividers.
You’ll also need to wear smart casual clothing, appropriate for a shop-working environment.
Course Fees
Fees listed are for those aged 19 years and over only. Fees are subject to change. Support for fees may be available, such as fee remission or the Advanced Learner Loan.
For further information regarding the Advanced Learner Loan please visit www.lincolncollege.ac.uk/funding-your-course/
Please note that where stated, fees are for the first year of a course only.
For more information contact our Course Information Office on 030 030 32435 or email [email protected]
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