APP Level 3

Level 2 Apprenticeship Standard in Property Maintenance Operative

Duration
27 Months (Part-time)

Please note:

This page provides only qualification and relevant course information. You cannot apply directly here; you must first find a vacancy.

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This occupation is found in the construction and built environment sector, where properties across the housing, healthcare, social care, hospitality, education, commercial, leisure, retail, and private and public sectors, require maintenance to keep them in a safe working condition, and to optimise their quality or performance.

The broad purpose of the occupation is to conduct the general day-to-day maintenance required to keep a range of properties in a good state of repair. Property maintenance operatives conduct routine maintenance tasks, and minor planned and responsive repair works, using a broad range of fundamental trade skills including carpentry, joinery, plumbing, plastering, brick and block work, external works and associated finishing trades including tiling, painting, and decorating.

Operatives use a wide variety of hand and power tools, materials, components, fixtures and fittings, ensuring work that is carried out is compliant with health and safety requirements, and meets building safety regulations and legislation. This requires them to know and understand the key principles of buildings and their construction, the range of building services that support a buildings operation, including electrical, plumbing, plant, safety systems and equipment, the techniques, and processes to prevent damage.

Operatives are also keenly aware of the limits of their own competence, and will respond appropriately to, and report faults and defects to, others as necessary. Increasingly, property maintenance operatives are required to support in the optimisation of building performance and minimisation of environmental impact; operatives now need to record and report building information digitally, and consider sustainability and environmental choices, such as the use, recycling, and disposal of materials and components, in order to achieve net-zero carbon emissions.

5 GCSEs at Grades 4 or C and above, including Maths and English is preferred, however the Apprentice can complete functional skills to upskill to their Level 2 Maths and English qualification whilst on programme. The employer must also meet specific criteria to ensure the Apprentice has access to the work required to complete the qualification.

Before a candidate is offered a place on programme, both the candidate and the employer will be assessed to make sure they’re suitable to undertake the Apprenticeship. The Apprentice will need to meet academic entry requirements and the employer must be able to offer the apprentice the range of work required to enable the candidate to gather sufficient evidence throughout the course. Once they have been accepted on to the programme all apprentices will be required to attend a Lincoln College Induction. Apprentices will require access to a tablet/computer to access their e-portfolio and resources.

Assessment during the course will be determined through a work-based portfolio, practical and theory delivery at College to meet the Apprenticeship Knowledge, Skills, and Behaviours outlined by IFATE. They will also be required to complete an "Off the Job Training Log” (learning log) which they will document on their e-portfolio to show progression throughout the course.

The Apprentice will receive 1-1 coaching from a dedicated, professional Assessor/Instructor allocated to the learner for the duration of the programme. The Assessor will complete a Formal Review of Progress every 10-12 weeks, in which the Apprentice, Employer and Assessor will all provide feedback on the Apprentice's progress. The Apprentice will also be expected to complete job shadowing and mentoring at work through Employer-lead training.

The Apprentice will be required to complete an End Point Assessment, upon completing all mandatory aspects of their Apprenticeship and with the agreement from the Employer, Assessor and Learner that they are ready for gateway. This Apprenticeship Standard has 3 EPA components these are; a multiple-choice knowledge test, a 12-hour practical assessment with questions and a professional discussion. These will all be assessed by the designated End Point Assessment Organisation. The EPA period is 3 months long and all components should be sat during this time.

Stationery supporting study is required. A laptop or PC will aid research and completion of assignments. Personal Protective Equipment must be worn, this includes steel-toe cap safety boots and work trousers (not shorts). All other equipment for practical sessions will be provided.

If you are an employer and want to find out more information regarding employer contributions and any further costs related to the Apprenticeship programme, please contact our apprenticeship team, call: 01522 87628 or email: [email protected]

Lincoln College have facilities to deliver training to Apprentices. High quality of teaching by qualified and experienced industry experts; an excellent balance of theory and practical sessions (where applicable). Training can be delivered on a 1:1 basis in the workplace, day release or bespoke training programmes to meet your requirements.

Our employers are actively involved in the training with assessments carried out in the workplace. Through partnership collaboration the Apprentice’s progression and development will be supported and reviewed regularly through face to face and remote contact with the use of an e-portfolio.

Core Technical Competencies/Skills and Knowledge/Understanding.

A Property Maintenance Operative will use their knowledge and understanding to:

Support the planning, preparation and delivery of property maintenance tasks in accordance with building safety regulations and legislation.
Create a safe working environment by implementing the necessary control measures, through the identification, mitigation and reporting of risks and hazards, and in line with health and safety legislation, policies and procedures.
Access and utilise appropriate work plans, job sheets, specifications, drawings/diagrams, information & data sheets, taking in account factors such as regulatory requirements and legislation, performance and quality criteria, efficiency, sustainability, and the need to reduce waste.
Select, check, use and maintain tools, equipment, materials, components, compounds and parts appropriate to the task being undertaken, handling, positioning and storing these safely, and clearing away and disposing of waste safely on completion of work, and in accordance with codes of practice.
Safely isolates electrical, electronic and emergency systems to enable property maintenance operations to be performed around isolated electrical components, and the reporting of faults as required.
Carry out preventive and corrective maintenance, minor repairs and replacement of components within water, environmental and energy management systems in accordance with current legislation, industry standards and with the manufacturer's requirements.
Use carpentry and joinery skills to complete minor repairs or refurbishment to fixtures within and around properties, such as doors, windows, frames and worktops, ensuring associated fixtures and fittings are selected, installed or repaired, and working correctly.
Carry out minor plastering repairs using appropriate materials and surface finishing techniques.
Carry out remedial painting and decorating works to a range of surfaces, ensuring the appropriate and safe use of compounds, materials, tools and access equipment.
Carry out minor tiling and flooring activities or repairs using a variety of materials, tools, adhesives and sealants.
Carry out planned, responsive or temporary repairs to buildings and their immediate surroundings to make buildings safe and secure for their occupants or clients.
Communicate effectively verbally and in writing, using digital technologies to access, identify, record and report information, liaise and coordinate with other team members, and provide customer service to internal and external customers, and respect others.
Maintain and develop competence in the property maintenance industry, recognising own levels of competence and when to escalate concerns to others, resisting the pressure to follow unsafe working practices.

Employers have designed the Apprenticeship Standards to meet the needs of the sector and industry. Ensuring they include:

Relevant Knowledge, skills and behaviours ensure that the Standard is relevant to the occupation.
Widening participation Apprenticeship standards provide opportunities to employees that may not previously have been available.
Development tools A cost effective way to train your employees to undertake specific roles in your business.
Return on Investment On average, an apprentice who has completed their course will increase business productivity by £214 per week (CEBR, 2015).

As an Apprentice, you will pay no course fees. However, your employer may have to pay towards your training as well as provide you with a wage. All Apprentices are entitled to the national minimum apprentice wage within their first year of training from their employer, although they can, and often do, pay more. In the second and subsequent years of an Apprenticeship programme, if you are aged 19 or over, the national minimum wage for your age would apply [https://www.gov.uk/national-minimum-wage-rates]

If you are an employer and want to find out more information regarding employer contributions and any further costs related to the Apprenticeship programme, please contact our dedicated Apprenticeship team at [email protected]