Certificate in the Principles of Warehousing (online) Level 2

Do you work in warehousing or want to? Maybe you’d like to learn new skills to enable you to perform better in your role. This course is ideal for you.

The HSE reports that lifting, handling and carrying accounts for 19% of non-fatal injuries in the workplace. That is nearly a quarter of injuries, meaning manual handling safety must be improved, particularly in environments such as warehouses where manual handling and the moving of heavy goods occurs daily.

This course will help you to understand a variety of warehouse processes including manual handling, stock checks, processing orders, storage and packaging of goods and assembling for dispatch. You’ll also take a detailed look at the customer service process and how it can impact an organisation.

Course Content (Units)

Unit 1 - Health and Safety Requirements in a Warehousing Environment

• Section 1: Understand health and safety considerations in a warehousing environment

• Section 2: Understand how to reduce risks in a warehousing environment

Unit 2 - Understand the Principles of Warehousing Goods

• Section 1: Understand the different types and functions of warehousing

• Section 2: Understand the goods-in process

• Section 3: Understand the principles of storing goods

Unit 3 - Understand the Process of Stock Checking and Preparing Goods for Dispatch

• Section 1: Understand the need for undertaking stock checks in the warehousing environment

• Section 2: Understand the processes involved following a stock check

• Section 3: Understand the process for packaging goods in readiness for dispatch

• Section 4: Understand the process to follow prior to dispatch

Unit 4 - The Importance of Customer Service in a Warehousing Environment

• Section 1: Understand the importance of good customer service internally and externally

• Section 2: Understand how to deliver good customer service

• Section 3: Understand the impact of customer service in the warehousing environment

Our courses are accredited by leading awarding bodies. We ensure you receive the most up-to-date knowledge that can be applied in the real world and help you secure your dream job or promotion.

The Benefits of Studying Online With Lincoln College

• Study anywhere, in your own time

• Cutting edge e-learning

• Gain an accredited qualification

• Perfect for upskilling

• High level of support from tutors

• Advance your career